Windows Vista crcdisk.sys – System Won’t Boot

I recently had a friend call me in need of computer repair assistance. I’ll save you the many hours of troubleshooting and simply list the fix here.

The Dreaded crcdisk.sys

I found this symptom of the problem by booting into Safe Mode and watching the drivers load. I noticed that it always hung for a long time on the crcdisk.sys file. Well, if you perform a search on Google for “windows vista crcdisk.sys” you will find a plethora of woes from computer users desperately trying to regain the functionality of their PC. There are also a plethora of fixes, advice and this worked for me posts. I tried many of these to no avail.

The Road To Recovery

The laptop I was working on was a Toshiba laptop and it had a system restore disk. Great! Sort of. Restoring the system to factory condition from the disk (after the owner had backed up their data of course) resulted in a system that was broken and still had the problem listed above. Hmmm.

Another operating system perhaps? I installed Windows XP from scratch. Worked great. I installed Windows Vista SP2 from scratch (another disk). Worked great. Re-tried the system restore from Toshiba. No good.

At this point I figured I was just going to install Vista from scratch. So I reinstalled Vista and downloaded the Toshiba drivers from their website. One by one I started installing the drivers. Until I got to the driver for a flash media card reader (front of laptop). Bam! It froze up during the install. So I rolled that change back using Windows System Restore and then continued with all of the other drivers. No problems. I tried the flash media driver one more time just to be sure, and sure enough it failed again. That’s good! Predictability is key in diagnosing computer problems.

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